Frequently Asked Questions

Everything you need to know about your Dstrezzed experience.

How long does shipping take and what are the costs?

Standard shipping typically takes 2-5 business days within Europe. Delivery costs vary by region, but we offer free shipping on all orders over €150.

What is your return policy?

We offer a 30-day return policy. Items must be in their original condition with all tags attached. Please use our online portal to generate a return label.

How do I find the right size?

Each product page features a detailed size guide. Our garments are designed with a modern fit; if you are between sizes, we generally recommend sizing up for a more relaxed look.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, iDEAL, and Klarna for flexible 'buy now, pay later' options.

How should I care for my Dstrezzed garments?

To ensure longevity, always follow the care label instructions inside the garment. We recommend washing at low temperatures and avoiding tumble dryers for our premium fabrics.

Can I change or cancel my order after it has been placed?

Because we process orders quickly to ensure fast delivery, changes or cancellations are only possible within 30 minutes of placement via our customer service team.